Toi that su ko thich thai do cua nhan vien CSKH cua EVN, chua khi nao toi nhan duoc su tra loi 1 cach nhiet tinh, khi may dt hay mang bi su co, that su trong long rat kho chiu , nhung khi goi tong dai thi that su kho chiu them,hinh nhu NV chi muon chay theo cuoc goi , trong khi do , day la bo phan "cham soc khach hang", sao ko lam theo dung nghia cua tu nay chu , toi nghi la "cau co voi khach hang" thi dung hon day !!!